Return Information
Before Requesting A Return
To help ensure a smooth return process, please note the following requirements:
- All returns require a Return Material Authorization (RMA)
- Approved returns must be shipped within 30 days of RMA issuance
- Products must be returned in the original, unmarked packaging
- A copy of the RMA must be included with the shipment
- Restocking charges may apply
Defective Automation Material
Defective automation material typically follows a repair and return process rather than a standard credit return.
If you believe your automation product is defective, please contact our repair department for assistance.
Repair ServicesRequest A Return
To initiate a return, complete the RMA below. Once submitted, a customer service associate will respond with return instructions within 48 hours.
Questions About Returns?
If you’re unsure whether a product is eligible for return or need help with the process, our customer service team can help.
Contact Customer Service